To ensure the safety, confidence, reliable quality of the production process，We have complete operating procedures and operating procedures，Strictly follow the production process，Products and services have fully passed the ISO9001 international quality system certification。
You can call Wixhc Core Synthesis Technology Customer Service Call Center：0086-28-67877153Or official Facebook、WeChat public account、QQ online customer service and other people can understand the complete after-sales process and follow the process.。
1. 采用433MHZ ISM频带进行无线数据传输。
2. 像蓝牙一样的自动跳频,确保数据传输的稳定可靠。
3. GFSK编码.与红外遥控器相比,遥控操作的距离远，无方向性，穿透能力强！误码率低，安全可靠。
4. 操作使用简单,控制及时.用户不用在操作面板的旁边进行控制操作了,你可以拿着遥控器在机床的旁边自由地控制,及时地处理加工中的紧急情况.操作的用户也不用了解CNC系统太多的功能,拿着遥控器就可以控制机床加工了。
5. 增加了控制系统使用的灵活性,扩展了用户输入的接口。
6. 具有DLL二次开发功能.不同的CNC加工系统只要连接DLL,就可以具有遥控器的功能。
强大的研发团队和丰富的研发经验–Wixhc芯合成科技拥有一支强大的研发团队，The team members all have Ph.D.、Master's degree，and transmit wirelessly、Accumulated rich R&D and design experience in CNC motion control and other fields。Complete after-sales service and technical support team – professional technical engineers will promptly respond to customers after receiving feedback such as phone calls or rush to customer sites to implement solutions for customers.。
We respect the individuality of our team members，Value members’ different ideas，Stimulate the potential of corporate employees，Truly involve every member in team work，risk sharing，benefit sharing，Cooperate with each other，Complete team work goals。With our "professional、focus、The corporate philosophy of "concentration"，Reasonable allocation of people、fiscal、Fully mobilize material resources to stimulate the enthusiasm and creativity of team members，Use team wisdom、Members are extremely powerful，Drive scale effects that produce maximum geometric multiplication。
从您购买芯合成产品之日起，享受1年内质保售后服务，但需要遵循以下原则：
1． 能出示本公司的有效保修卡。
2． 产品未进行自行拆卸，repair，改装，QC标志完好。
3． 产品在正常状态下使用，出现品质问题。
After-sales service provides 15 days of unconditional replacement service for quality problems、12Free maintenance service during the one-month warranty period、公司产品购买咨询服务以及客户服务呼叫中心贴心服务及技术问题咨询服务。
为什么需要Wixhc芯合成无线遥控器？或者使用Wixhc无线遥控器有什么好处？
1. 它可以取带有线手轮进行机床的手动移动和测试。
2. 它带着实时的LCD显示屏,你可以从显示屏知道当前加工的状态和坐标位置。
3. 它是无线的,使用更加方便。
4. 它有几十多个按键输入,你可以简化、取消或者扩展MDI操作面板上的输入。
5. 通过遥控器可以使CNC加工系统的使用更加简单便捷。
Chip Synthesis Technology is a research and development company、Production、销售为一体的现代化高科技企业，专注无线数据传输和CNC运动控制领域20多年，Dedicated to industrial remote controls、Wireless electronic handwheel、CNC remote control、Motion control card、Integrated CNC systems and other fields。
We are in the CNC machine tool industry、Woodworking、Stone、Metal、Glass and other processing industries provide customers with core technical competitiveness、low cost、high performance、Safe and reliable products、Solutions and Services，Open cooperation with ecological partners，Continuously create value for customers，Unleashing the potential of wireless，Enrich team building life，Inspire organizational innovation。
Most of our company's products have applied for and obtained appearance patent protection from the State Intellectual Property Office，unique in the market，exclusive look，Perfect ergonomics。
at the same time，We can customize according to customer's personalization，meet their different needs。Not only the appearance can be customized，Product functions can also be customized according to customer needs。
为提高我们的产品质量及快速响应客户反馈的质量问题，公司有完善的客户质量问题反馈和跟踪机制。客户有任何质量问题可联系销售业务人员、售后服务部、技术支持部，我们的服务人员为你提供专业的服务。也可联系芯合成科技客户服务呼叫中心：0086-28-67877153。
公司建立了产品质量信息与质量信息反馈系统，对产品进行全系统的科学管理 ,准确掌握产品的质量状况 ,分析产品质量变化规律 ,实现产品质量的闭环控制 ,保证产品的完好状态 ,提高产品的质量和使用寿命等。
Quality problems occur，Not covered by warranty；However, paid repairs are possible：
1． Unable to produce the company’s valid warranty card。
2． Failure caused by human factors，Product damaged。
3． Disassemble by yourself，repair，Damage caused by modified products。
4． Expired the effective warranty period。
Feel sorry，Because the after-sales service process is for various regions around the world，Compared with maintenance, there are more process flow and inspection and testing links.，in general，We promise that the repair will be completed in about 3 working days starting from the day the repair parts are delivered to the after-sales service department.，thank you for your understanding。If your repair parts are urgent，You can also provide feedback and coordination with our after-sales maintenance service department。
Provide 7*24 hours of professional service。Complete after-sales service and technical support team – professional technical engineers will promptly respond to customers after receiving feedback such as phone calls or rush to customer sites to implement solutions for customers.。
There will be no instability；Interference in wireless connection，Will not cause the machine tool to continue to move，Will not cause abnormal operation of machine tools。 Machine tools are originally used for industrial processing，High-precision products，When we change the wired handwheel to wireless transmission mode，Our engineers have considered the need to reduce the unstable reliability of wireless；We use our patented smart wireless transmission protocol，Ensures stable and reliable wireless transmission，Ensure data is not lost，Even if data is lost，It will not cause erroneous actions of the machine tool.，even continue to run。
Our wireless transmission ensures the stability and reliability of data transmission，so that within normal communication distance，Data will not be lost。How is this done?
1.Data retransmission method ensures the stability and reliability of data。
2.Using frequency hopping，Can effectively avoid interference，Guaranteed data stability and reliability 。
Core Synthetic Technology has focused on wireless transmission and CNC motion control for more than 20 years，Accumulated in more than 40 countries around the world、150multiple industries、Typical applications for tens of thousands of customers。Our professional technical capabilities and experienced R&D team，It is a guarantee to provide suitable solutions and products for your CNC numerical control system needs.。
Up to now，The company has obtained a total of 19 patents authorized by the State Patent and Intellectual Property Office，Several patents are pending。Patented technology,Industry knowledge and analytical advantages will further strengthen and accelerate Xinhehe's activities in the CNC field in which it is good.。